Terms, Conditions, Policies
Welcome to Citrus Rehabilitation (“Citrus”, “we”, “our”, or “us”).
By accessing, browsing, or using this Website, you agree to be bound by these Terms of Use, our Privacy Policy, and any other policies referenced within these Terms.
- If you do not agree to these Terms of Use, you must not use this Website.
We reserve the right to amend, modify, or update these Terms of Use at any time without prior notice. Continued use of this Website following any changes constitutes your acceptance of the revised Terms.
1. Notice to Users
These Terms of Use govern your access to and use of this Website, including all information, materials, services, downloads, educational resources, products, and content made available through the Website.
By using this Website, you acknowledge and agree that:
- you have read and understood these Terms of Use;
- you agree to comply with these Terms;
- your use of this Website is entirely at your own risk;
- Citrus Rehabilitation may change, suspend, remove, or discontinue any part of the Website or these Terms at any time without notice.
2. Intellectual Property Rights
Unless otherwise stated, all intellectual property rights in this Website and its content are owned by or licensed to Citrus Rehabilitation.
This includes, without limitation:
- logos;
- branding;
- graphics;
- videos;
- downloadable resources;
- educational materials;
- text;
- exercise programs;
- website design;
- photographs;
- documents;
- merchandise designs;
- and all other content displayed on the Website.
Nothing contained on this Website grants any licence or right to use any intellectual property without prior written permission from Citrus Rehabilitation.
3. Copyright
All content on this Website is protected under Australian copyright laws and international copyright treaties.
You must not reproduce, distribute, republish, upload, transmit, modify, sell, or commercially exploit any Website content without prior written consent from Citrus Rehabilitation.
Unauthorised use may violate copyright, trademark, and other applicable laws.
4. Use License
Citrus Rehabilitation grants you a limited, non-exclusive, non-transferable licence to temporarily download or access materials from this Website for personal, non-commercial viewing only.
Under this licence, you must not:
- modify or copy the materials;
- use the materials for any commercial purpose;
- publicly display or reproduce the materials;
- attempt to reverse engineer any software contained on the Website;
- remove copyright or proprietary notices from materials;
- transfer materials to another person or mirror materials on another server or platform.
This licence automatically terminates if you breach any of these restrictions and may be terminated by Citrus Rehabilitation at any time without notice.
Upon termination, you must destroy any downloaded materials in your possession.
5. Disclaimer
The content provided on this Website is for general informational and educational purposes only.
The information, opinions, perspectives, recommendations, and materials shared by Citrus Rehabilitation are not intended to supplement, replace, diagnose, or constitute professional medical, allied health, physiotherapy, dietetic, exercise physiology, or healthcare advice.
You should not rely solely on information contained on this Website when making health, medical, rehabilitation, exercise, nutrition, or lifestyle decisions.
Before taking action based on information from this Website, you should seek advice from an appropriately qualified healthcare professional relevant to your individual circumstances.
While we aim to provide accurate and up-to-date information, Citrus Rehabilitation makes no warranties or representations regarding:
- the completeness, accuracy, reliability, or suitability of Website content;
- the availability of the Website;
- or the outcomes, benefits, or results that may arise from using our Website, services, products, or resources.
We provide tools, education, and support only. Individual outcomes will vary, and we do not guarantee any particular result, benefit, improvement, or outcome from use of this Website, our services, or products.
6. Limitation of Liability
To the maximum extent permitted by law, Citrus Rehabilitation and its directors, employees, contractors, affiliates, agents, and related entities shall not be liable for any loss, damage, liability, claim, cost, or expense whatsoever arising out of or related to your use of, or inability to use, this Website or its materials.
This includes, without limitation:
- loss of profits;
- loss of revenue;
- loss of business opportunity;
- loss of data;
- business interruption;
- indirect or consequential loss;
- personal injury;
- or damages arising from errors, inaccuracies, omissions, interruptions, delays, viruses, or Website failures.
You acknowledge that your use of this Website is at your own risk.
Nothing in these Terms excludes any rights or guarantees that cannot be excluded under Australian Consumer Law.
7. Third-Party Links
This Website may contain links to third-party websites, platforms, services, or external resources for your convenience.
Citrus Rehabilitation does not control, endorse, or accept responsibility for:
- the content of third-party websites;
- any products or services offered through third-party websites;
- the accuracy or reliability of information contained on third-party websites;
- or any errors or omissions contained within third-party websites.
Accessing third-party websites is entirely at your own risk.
8. Merchandise, Products & Refunds
Citrus Rehabilitation may offer merchandise, allied health products, rehabilitation equipment, or other physical products for sale through the Website.
At this time, additional refund, shipping, returns, and exchange policies may apply and will be published separately once available.
Nothing in these Terms excludes your rights under Australian Consumer Law.
We reserve the right to update or implement separate Store Policies, Shipping Policies, or Refund Policies at any time.
9. Privacy Policy
Your use of this Website is governed by our Privacy Policy, which is available on our Website.
By using this Website, you consent to the collection, storage, and use of information in accordance with our Privacy Policy.
Where applicable, Citrus Rehabilitation may utilise third-party providers, including payment providers such as Tyro Health which maintain their own privacy and security policies.
10. Client Terms & Conditions
Separate Terms & Conditions may apply to the booking, attendance, cancellation, payment, and participation in services provided by Citrus Rehabilitation.
These Client Terms & Conditions may be provided:
- during the booking process;
- within online consent forms;
- through client intake documentation;
- or on our Website.
By booking or attending services with Citrus Rehabilitation, you agree to those additional terms where applicable.
11. Indemnity
You indemnify and hold harmless Citrus Rehabilitation and its directors, employees, contractors, affiliates, and agents against any loss, damage, liability, claim, demand, cost, or expense (including legal costs on a full indemnity basis) arising out of or in connection with:
- your breach of these Terms of Use;
- your misuse of the Website;
- your violation of any law;
- your infringement of any third-party rights;
- or any claim made against Citrus Rehabilitation arising from your actions or omissions.
12. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Australian Capital Territory, Australia.
If any provision of these Terms conflicts with any applicable legislation of the Commonwealth of Australia or any State or Territory, that legislation will prevail to the extent of the inconsistency.
This Website may be accessed from outside Australia. Citrus Rehabilitation makes no representation that content available through this Website complies with the laws of any country outside Australia.
If you access this Website from outside Australia, you do so at your own risk and are responsible for ensuring compliance with all applicable laws in your location.
13. Entire Agreement
These Terms of Use, together with any policies or documents incorporated by reference, constitute the entire agreement between you and Citrus Rehabilitation regarding your use of this Website.
These Terms supersede any prior agreements, understandings, or representations relating to Website use.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.